Frequently asked questions

What does it mean for my company to be cyber secure?

Your company is cyber secure when you have taken organizational and technical measures, which should be implemented by both managers and employees in the company.

What should I do when I want to use my family’s computer for work?

If the computer is used by more than one person, ensure that everyone has a separate user profile in the operating system. This will prevent other family members from accessing official documents and will reduce the risk of accidental deletion. Also, make sure that you have a licensed operating system on your computer that is regularly updated, as well as an active virus protection tool. And lastly – check how you connect to the internet – public WiFi networks are not secure!

I often hear the word cyber hygiene, but I do not know what it means for my company?

Cyber hygiene refers to a set of practices such as changing passwords, updating software, upgrading hardware/equipment, data backups, active antivirus, which you can implement to increase cyber security and safety in the company. These practices apply to all employees in your company but also to your IT service provider (IT administrator) – if you have one.

We have electronic documents on the company/official computers that are of great importance and significance for our company and I want to protect them. How?

It is a good practice to have a list of all the types of documents and information you work with. For each type to define how sensitive they are and how they should be stored. Each employee should have their own user profile with a strong password and through that they will access the documents. Additionally, set up regular backups. With the help of backups, when someone deletes data or destroys a virus, you will be able to recover it.

How do I protect the document I want to send by email?

There are several ways to do this. Perhaps the easiest way is to password protect the document, and send it to the recipient through another channel. For example, in the PDF document put a password in the permissions and then send it by email, and send the password to the client via Viber.